FAQ
1 Why do you ask for the RAMQ?
The health insurance card is unique to each resident of Quebec. It identifies you and allows access to the Quebec Health Record if the doctor wants to consult it.
2Why do I need to provide a credit card number?
We ask for a credit card number to cover late cancellation fees.
3What is the time limit to cancel my appointment without fees?
You have up to 24 hours before the date and time of your appointment to cancel it without fees.
4Can I have a family doctor in the private sector?
Absolutely, all our family doctors accept new patients.
5Do I have to pay each time I see the doctor?
Yes, except for certain cases (such as cosmetic follow-ups, post-surgery follow-ups, etc.).
6When a private doctor refers me to a specialist, is it a private specialist or can I be referred to the public sector?
Absolutely, the doctors will give you a referral, and you have the choice to go to the public or private sector if the service is offered privately.